i4u Logistics (PTY) Ltd trading as i4u Group (“we,” “us,” or “our”) operates the website www.i4ugroup.com (the “Website”) and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website and services.
By using our Website, you consent to the data practices described in this policy.
1. Information We Collect
We collect personal information necessary to provide our services, which may include:
- Name
- Email address
- Contact information (phone number, physical address)
- Billing information (credit card details, bank details)
- Shipping address
- Purchase history
- IP address, browser type, and operating system (collected automatically through cookies)
2. How We Use Your Information
We use the personal information collected for the following purposes:
- To process orders and deliver products or services
- To communicate with you about your order, account, or customer service inquiries
- To improve our services and enhance your experience on our Website
- To send you promotional offers and updates (if consented)
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Third-party service providers assisting with payment processing, shipping, or other business functions
- Legal authorities or government agencies if required by law or to protect our rights
4. Cookies
Our Website uses cookies to enhance your experience. Cookies are small data files stored on your device to track user preferences and interactions on the site. You may refuse the use of cookies by adjusting your browser settings, though this may impact your ability to use certain features of the Website.
5. Data Security
We take appropriate measures to secure your personal data against unauthorized access, alteration, or destruction. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
Under the Protection of Personal Information Act, 2013 (POPIA), you have the following rights:
- Access: Request a copy of your personal information held by us.
- Correction: Request to correct or update inaccurate information.
- Deletion: Request that we delete your personal information.
- Objection: Object to the processing of your personal information.
To exercise these rights, please contact us at info@i4ugroup.com
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing them with any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Your continued use of our Website after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
i4u Group
Email: info@i4ugroup.com
Phone: +27 10 597 3359